Courageous Conversations

Courageous Conversations is designed to create a healthy space for difficult discussions that lets everyone be heard. With over thirty years of industry experience, we design our workshops to diffuse the fears of causing offense and pave the way to lasting, positive change. The result is an equitable and inclusive workplace that reduces anxiety and increases employees’ sense of well-being.

Focus Areas and Key Themes

1. Guide employee conversations about the economic, social and racial injustices occurring in the world and analyze their impact on the workplace

2. Examine the impacts of global issues on productivity and employee engagement, and consider what can be done to mitigate negative outcomes

3. Acknowledge the fears and emotions that employees bring into the workplace:

• Understanding systemic racism and identifying how it is perpetuated in the workplace
• Dealing with burnout from an ongoing global health crisis combined with the challenges, disconnection and technological strains of working remotely
• Recognizing the effects that larger societal humanitarian issues such as racism have on the individual level
• Defining allyship and discussing how to use one's privilege to take a stand against racism

4. Introduce effective tips and tools that can be used by all members of an organization, from executives to individual contributors

Presenter

Jackie Glenn is the founder and CEO of GLENN DIVERSITY Inclusion & HR Solutions. She began her career in the year 2000 when she joined the human resources department of EMC Corporation, a Fortune 500 company in the technology sector. Working in HR proved to be Jackie's "aha" moment. She immediately saw that her life’s journey as a Jamaican immigrant in America could help EMC and others to create corporate environments that reflect the diverse world they are aiming to serve. Jackie holds a Master of Science degree in human resources management from Lesley University in Cambridge, MA and a bachelor’s degree from Emmanuel College in Boston, MA. Her love for civic advocacy includes service on the Board of the Children’s Services of Roxbury (MA), the Board of the Museum of African American History (Boston), and the Board of Overseers of Beth Israel Deaconess Hospital. Full Bio