The way in which we communicate – whether at work, at home or in school – has changed dramatically over the years with the accessibility of email, texting, and the use of social media applications. Communications among colleagues and friends are often reduced to fragmented collections of written phrases and responses, fired off moments after receipt of an inbound message. The on-demand, always accessible manner of communicating has certainly brought significant conveniences, but it has reduced the opportunities for conversations among us. As a result, we may be missing out on the chance to connect, engage, and collaborate in a more meaningful way.
Through conversations, there is an opportunity for active dialogue (the natural give and take of a discussion), a chance to gain greater insight as to how the other person is digesting and reacting to opinions expressed through tone and words chosen to express a viewpoint, the prospect of building a deeper relationship, whether professional or personal. Please join WEST on September 20, 2018, from 6:00-8:30 pm, as Cindy Loughran describes the importance of Conversational Intelligence and share how it is something that can help us all improve our communications.