Telling your manager you need more resources or training can be awkward. You don’t want to undermine your working relationship or appear less than capable to do your job, but you know these tools will help support your success in your role. You know you need to speak with your manager about this, but how do you walk the fine line between confidently asking for support and appearing underprepared for the task at hand?
A manager needs to be equipped with an arsenal of communication skills that cover everything from explaining the goals of a project, presenting progress updates, providing subject-matter training, and so much more. The most important communication skill is the ability to give and receive feedback.
WEST’s first event in the Summertime Management Skills Series focused on the importance of a manager effectively delegating work to their team. This skill enables a manager to remove the tasks from their plate that are preventing them from focusing on their big-picture and strategic planning. Delegating also enables a team to feel engaged, challenged, and fulfilled in their work. However, it also creates the need for feedback communication. Once a manager has delegated a task, they then need to give and receive feedback from their team to ensure that their team understands the task, and has the resources they need to complete it.
When you ask someone the best thing their boss can do for them, the answer is straightforward: “Tell me what is expected of me, present me with growth opportunities, give me clear deadlines, and trust me to do my job.” If you ask them what's the worst thing their boss can do, the number one answer is: “micromanage.”
What is the connection here? Trust. As Etta Jacobs, MA, PCC, told us: “A boss who micromanages, gives their direct reports the impression that they don’t trust them to do the work.” When an employee does not feel valued for their expertise and empowered to solve problems on their own, they begin to lose interest. This leads to the number one reason employees leave their job: a bad manager.
Feedback shouldn’t feel like being called to the principal’s office
Regardless of whether it’s positive or negative, both the giver and receiver of feedback find the exchange awkward at best. No matter how stellar your year was, many of us approach our reviews somewhere on the going-to-the-the-principal’s-office spectrum ranging from Ferris Bueller to Bart Simpson.
Promoted to manager? Congrats!
Wait, wait. Wait. What exactly is my job now?
The shift from individual contributor to manager can be difficult. As Karen Dillon explains, “The irony for most newly appointed managers is that the skills and qualities that earned them the promotion are very different from those that will serve them well as a leader.”
This paradox is especially sharply felt in STEM. Fortunately, while acute, this reaction is also incredibly common. To learn more, WEST spoke to Richard Laskey about his experience transitioning from a senior software engineer to software engineering manager.
Topics: Leadership, STEM, Women in STEM, Upcoming Events, Business, Career Path, Management, Delegation, Lead, Emotional Intelligence, Developing Your Skills, Insight, Confidence, Leaders, Own It, Empowerment, New Opportunities, Advice, MBA, #WESTevent, Change Management, #WESTorg, Women in Business, Organizational Culture, Be Fearless, Be Brave
Learn more about past events listed below
5/15: Finding your Voice Among all the Chatter
6/12: How to Inspire, Advocate and Grow During Change
6/20: Building Your Company Culture and Developing Your People
Topics: Events, Best Practices, STEM, Women, Boston, Tech, Science, Career, Communication, Community, Panel, Cambridge, Network, Women in STEM, Workshop, Networking, Innovation, Biotech, Discussion, Interactive, Change, Lessons Learned, Connect, Management, Developing Your Skills, Leaders, Own It, Advocate, Diversity, #WESTevent, Change Management, #WESTorg, Organizational Culture, Corporate Culture
Topics: Events, Women, Science, Career, Community, Cambridge, negotiation, Women in STEM, Workshop, Networking, Upcoming Events, Biotech, Connect, Management, Compensation, Leaders, Own It, Learn, Advocate, #WESTevent, Equity Management, Intellectual Property (IP)
Topics: Events, Leadership, Women, Science, Career, Community, Cambridge, Success, Network, negotiation, Women in STEM, Workshop, Networking, Upcoming Events, Professional, Relationships, Biotech, Interactive, Change, Connect, Influence, Management, Leading Ourselves, Developing Your Skills, Self-Awareness, Support, Conflict Resolution, Leaders, Impact, Career Development, Influence Without Authority, Own It, Empowerment, Learn, Advocate
Sandra Glucksmann, President & CEO at Cedilla Therapeutics, will share stories of her career challenges and successes. She will discuss how to best apply your scientific and analytical abilities to develop influence and negotiation skills. Sandra will share her learning experiences as she transitioned from bench scientist to manager, and from manager to executive in both small and large company settings.
Topics: Events, Leadership, Women, Tech, Science, Transitions, Career, Communication, Community, Cambridge, Success, negotiation, Leader, Women in STEM, Workshop, Networking, Upcoming Events, Discussion, Connect, Influence, Management, Developing Your Skills, Challenges, Career Development, Influence Without Authority