Being able to communicate, and to do it effectively, is probably the most important of all life skills. As human beings and social animals we urge to communicate to others, as this enables us to pass information, to understand, and to be understood. While this is a very natural process, communication skills may take a lifetime to master and nobody would argue against the fact that we can all become better at this, at any point.
Leadership is a big responsibility, and connecting with the people we lead is essential for success. Empathy helps leaders create stronger connections, especially now during the Pandemic. People are going through their own struggles during this Pandemic, and we now have a window into our coworkers’ lives while working remotely. In a time when we are isolated from others, we need to connect with people in every way we can. All of us are going through the same crisis together and this allows us to support and lean on one another.
It’s impossible not to have implicit bias—and that doesn’t make you a bad person.
Just a human being. Also known as unconscious bias, it is exactly that, unconscious. You’re not aware of it. We’ve been talking about unconscious bias for a while now; but being aware of the concept is only the first step. Only after acknowledging that we all have implicit bias, can you disrupt it. And unpacking implicit bias is like brushing your teeth. You’ll need to keep doing it for the rest of your life; but staying on top of it makes it easier and far more effective.
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